Shipping policy
This Shipping Policy applies to all orders placed within the United States. By purchasing from LOCO BLUE, you agree to the terms and procedures outlined below.
Shipping Costs
- Standard Shipping: Free of charge
- Customs & Duties: Customers are responsible for any applicable customs fees, duties, or import taxes charged by USA authorities.
Order Processing & Delivery Times
- Order Handling Time: 1–2 business days
- Order Cut-Off Time: 16:00 (GMT+01:00)
Orders placed before the cut-off time will be processed the same business day.
Orders placed after this time will be processed the next business day.
Estimated Shipping Time (USA):
- Standard Shipping: 6–8 business days
We use trusted shipping partners to ensure timely and trackable deliveries. You will receive a tracking code via email once your order has been dispatched.
Change of Shipping Address
- Before Shipment: Contact us within 12 hours of placing your order to request an address change. After this window, we will do our best to assist if the order has not yet shipped.
- After Shipment: We are unable to change the shipping address once the order has been dispatched. In such cases, please contact the shipping carrier directly for redirection options.
Contact Us
Have a question about shipping? We’re here to help.
- Company Name: LOCO BLUE
- Email: locoblue90@gmail.com
- Phone: +44 20 7756 4085
- Address: Genesis House, High Street, Westerham, England, TN16 1AH
- Business Hours: Monday - Friday: 09:00–17:00 (GMT+1)
- Response Time: We aim to respond within 1 Business day.